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Local Services


Local Services

  • CAN

    We aim to provide information, education, advice and treatment to young people in relation to drug and alcohol use.

    Tel:  01604 824777            Website: 

  • Turning Point: Roads to Recovery

    For advice and information on drug and alcohol services for adults aged 18 and over.
    Contact: Tel:0300 0134 776  
    Rectory Centre, Rectory Road, Oxford. OX4 1BU
    Email:        Website:

  • SMART Howard House - residential treatment

    Residential treatment with SMART provides a safe, caring and therapeutic environment for those needing a bit of extra support.

    Referrals to SMART Howard House must be made via Turning Point

    Tel: 01865 200955 Website:

National Services 

  • Alcoholics Anonymous

    Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

    Tel: 0800 9177 650               

  • Addaction 

    A UK-wide treatment agency that helps individuals, families and communities to manage the effects of drug and alcohol misuse.


  • Adfam

    A national charity working with families affected by drugs and alcohol. Adfam operates an online message board and database of local support groups.

    Tel: 020 7553 7640

  • Al-Anon Family Groups

    Offer support and understanding to the families and friends of problem drinkers, whether they're still drinking or not.

    Tel: 020 7403 0888                                     


  • Turning Point

    For advice and information on drug and alcohol services for adults aged 18 and over.
    Tel: 020 7481 7600

Bullying and Domestic Violence

For children, young people and families:


  • Careline

    24 hour help line for children or young people in danger or distress

    Tel: 0208 5141177

  • Childline

    It is a free and confidential 24-hour helpline. The counsellors will support a child or young person whatever their problem.

    Tel: 0800 1111

  • Face 2 Face

    Young peoples counselling service. Free service run by Oxfordshire County Council. Aims to help young people who are trying to cope with conflict or pressure in their lives.

    Tel: 01993 892420

  • Oxfordshire Family Mediation

    A service for young people to talk about their parent’s separation and how to develop coping strategies.
    Tel: 01865 741781

  • The Hideout

    A website for children and young people that explains the issues around domestic abuse.
  • There 4 Me

    A website for 12 – 16 year olds giving advice on domestic violence, drugs, alcohol, bullying, relationships and exams. You can talk 1-2-1 in ‘real time’ with an NSPCC adviser

    Tel: 01865 741781

For men:

  • Male Rape and Sexual Abuse Support Association (MRSA)

    24-hour helpline. Offers help and support to male victims of rape, childhood sexual abuse and male victims of partner abuse

    Tel: 07932 898 274 or 07932 967 461

  • Mankind

    Offers advice and support to male victims of domestic abuse. The helpline is open Monday to Friday between 6 and 8p.m. They can also find refuge accommodation.

    Tel: 0870 794 4124

  • Supportline

    Provides emotional support and details of counsellors and agencies throughout the UK
    Tel: 0208 554 9004

For women:

  • Hidden Hurt

    A website with information for victims of domestic violence, female or male. There is a message forum where people can talk about their experiences and get support and advice.

  • National 24hour Domestic Violence Helpline

    Provides a non-directive, non-judgemental listening service as well as advice and information to victims of domestic violence.

    Tel: 0808 2000 247

  • Oxfordshire Women’s Aid (OWA)                                                                                                                           Safe

    Accommodation and helpline from 9:30am to 5pm. Offers advice on options and practical help.

    Tel: 0800 833 408/01865 778400

  • Oxfordshire Women’s Aid Outreach Service

    Offers support and practical advice to female victims of domestic abuse. It covers most of Oxfordshire

    Tel: 01865 336091

  • Oxford Sexual Abuse and Rape Crisis Centre

    Open 6.30 p.m. – 9 p.m. Provides a confidential non-judgemental telephone and face-to-face support for any woman who has experienced rape, sexual abuse, sexual harassment or domestic violence.

    Tel: 01865 726295

Child Care, Pregnancy and Development

  • School Health Nursing

    Evidence based universal preventative health care for children and young people (5-19 Years), based on the Healthy Child Programme. A named school health nurse in every secondary school and FE college and a team to cover primary schools providing universal health education as well as additional 1 to 1 services and support eg for sexual health, mental health and wellbeing, overweight and obesity and to address risky behaviours such as substance misuse, smoking. Also includes the College Nursing Service and the  National Child Management Programme (NCMP) 

    Oxford Health NHS Foundation Trust
    63 Blackbird Leys Road
    OX4 6HL
  •  Health Visiting Service

    Evidence based universal preventative health care for children (0-5 Years),  and their families, based on the Healthy Child Programme.  Includes the Family Nurse Partnership Programme for pregnant teenagers aged 19 years and under and co-ordination of the homeless families notification system. The service provides five mandated health and development checks and support for transition to parenthood and the early weeks; maternal mental health; breastfeeding; healthy lifestyles, managing minor illness and reducing hospital attendance and admission.

    Oxford Health NHS Foundation Trust
    63 Blackbird Leys Road 
    OX4 6HL

    Tel: 0845 373 3366 Website:

    Drug and Solvents 

    • Aquarius – Children and Young People’s Substance Misuse Service

      The Aquarius service offers support to those who misuse substances and also those who are affected by their family’s use.

      Contact Telephone: 07817 881277

    • Drugscope

      Charity providing online encyclopedia of drugs and dierectory of help sources.

      Tel: 020 7520 7550

    • Narcotic Anonymous (NA)

      NA is a non-profit fellowship or society of men and women for whom drugs had become a major problem.
      Tel: 0845 373 3366 Website:

    • Probation Service Substance Misuse Team

      Address: Albion House, Littlegate Stm OX1 1JN.
      Tel: 01865 240750

    • SMART (Starting my Active Recovery Today) (HOWARD HOUSE)

      Help with your drug use, whether you are still using or are already clean and trying to stay that way.
      Tel:  01865 200955
      Referrals to SMART Howard House must be made via Turning Point

    • SWOP

      Free needle packs and safe disposal of used equipment. Also written harm reduction advice and information, condoms, advice on immunisation, testing for blood borne viruses and general health screening/

      Address: Oxford, Rectory Centre, Rectory Rd, Oxford, OX4 1BU

    • Turning Point: Roads to Recovery

      For advice and information on drug and alcohol services for adults aged 18 and over.

      Tel:0300 0134 776         
      Rectory Centre, Rectory Road, Oxford. OX4 1BU

    • Young People Substance Misuse Unit

      The service employs seven specialist workers one based in each Early Intervention Hub, plus a service manager and two outreach workers. The service offers brief advice and interventions as well as more in depth structured 1 to 1 work. Referrals are made through the hubs.

      Multiple hubs run across the county, for specific hubs please email the PHPRU for full list.

    General Health

    • Here for Health 

      Patient drop in service for information and advice on obtaining a healthier lifestyle.

      Tel: 01865 221429

    Healthy Eating, Obesity and Nutrition

    • NHS Weight Loss Plan

    Develop healthier eating habits and get more active with our 12-week diet and exercise plan.


    Mental Health

    Local Services

    • Oxford Mental Health Forum

      Web resource aimed primarily at people living in Oxfordshire affected by mental illness and those who have an interest in mental health.


    •  Oxfordshire Mind

      It provides advice and support to empower anyone experiencing a mental health problem. It campaigns to improve services, raise awareness and promote understanding.

      Tel: 01865 247 788

    •  Restore

      The charity offers support with mental health recovery and finding employment. Restore offers services all over Oxfordshire so contact them to find your nearest service. 

      Tel: 0845 250 0518

    • UMHAN (University Mental Health Advisers Network)

      Providing support to students experiencing mental health difficulties
      Tel: 01865 264170  

    National Services

    Oral Health

    Sexual Health and Contraception

    • Emergency contraception

      To reduce under 18 conceptions and improve sexual health by providing emergency hormonal contraception for use within 72 hours of unprotected sexual intercourse or after failure of a contraceptive method and chlamydia screening to young women aged 21 years and under.


    • Oxfordshire Safeguarding Children Board (OSCB)A useful resource for keeping young people safe. If you are worried about a child or a young person, report it. Remember, safeguarding is everyone’s business. Our website brings together information for children, young people & their families, as well as the professionals who work with them.

      01865 815843 Website:

    • Oxfordshire Sexual Health Service (Integrated Sexual Health Services)­­­­

      Our Oxford and Banbury clinics are sexual health clinics offering a full range of services including genitourinary medicine (GUM) and contraception: testing for and treatment of sexually transmitted infections (STIs), all types of contraception including emergency contraception, advice on safer sex, relationships, drug use or other health related issues, and HIV care.

      Tel: 01865 231231


    •  Smoking Cessation Service

      Provides training to build a Smoke Stop advisor workforce in mainly GPs and pharmacies but also other settings.  Provides access to advisors in the community and online and general support around promoting quits.

      Tel: 0800 246 1072
      Text: 'Quit' to 66777

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